City of Statesville Customer Service Office Delayed Opening Due to Staff Training on March 26, 2026

On Thursday, March 26, 2026, the City of Statesville NC Customer Service Office will have a delayed opening due for staff training. The department will be open from 10a to 5p on this day.

Residents will still be able to make payments using one of the following convenient options:

🔹 Drop Box located outside the Customer Service office (no cash, please!)

🔹 Call 704-878-3564 to pay 24/7 using the automated phone system

🔹 Online at www.statesvillenc.net/pay

🔹 Mail your payment to:

First Citizens Bank

Lockbox 96277

6125 Lakeview Road, Suite 800

Charlotte, NC 28269

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